Stage 4: Plan Operations

Stage 4: Plan Operations - your organization must link long-term strategy with day-to-day operations, aligning strategy with operating plans and budgets while focusing on those process improvements that are most critical to the strategy. Planning operations uses tools such as quality and process management, reengineering, process dashboards, rolling forecasts, activity-based costing, resource capacity planning, and dynamic budgeting.

Dr Kaplan will present the methodology of:

Stage 4: Linking Strategy to Operations

Kaan Gürgenç, General Manager at Borusan Lojistik A.Ş, a 2009 Balanced Scorecard Hall of Fame member, will present the best-in-class implementation of the methodology in his presentation:

BSC Based Business Planning Model (BBP Model) for the Deployment of Strategies to Operations